1. Overall, how satisfied were you working with Big Yellow Taxi? Very satisfiedSatisfiedDissatisfiedVery dissatisfied

2. How well did the service you received meet your needs? Extremely wellWellNot wellNot well at all

3. How would you rate the quality of the service you received? Very high qualityHigh qualityAverageLow qualityVery low quality

4. How would you rate the value for the money of the service you received? Excellent valueAbove average valueAverage valueBelow average valuePoor value

5. How responsive have we been to your questions or concerns? Extremely responsiveVery ResponsiveSomewhat responsiveNot so responsiveNot at all responsiveNot applicable

6. Why did you choose Big Yellow Taxi over other firms? The quality of the workThe cost quoted for the workThe time frame for the workThis was not my decision

7. How likely are you to use Big Yellow Taxi's services again? Extremely likelyVery likelySomewhat likelyNot so likelyNot at all likely

8. How likely is it that you would recommend Big Yellow Taxi to a friend or colleague? Extremely likelyVery likelySomewhat likelyNot so likelyNot at all likely

How can we improve your experience working with Big Yellow Taxi?